Tours for Churches is a trading name of Explore Worldwide limited.
Our Tours for Churches experts are very happy to help you arrange every aspect of your tour. However, for travellers who prefer to do some of their own research before booking or setting off on their trip, we’ve put together some information we hope is useful.
We always consider the safety of our tours and have extremely experienced Senior Management and Operations teams who know intimately the countries in which we operate. We monitor and assess the threats operating in every country as an integral part of our work.
If we cancel or change your tour
Where tours are cancelled prior to departure, Tours for Churches will offer the choice of a refund of all monies paid or an alternative tour. Where an alternative tour is taken, any price difference will then be paid by or refunded to, the customer as appropriate.
Where tours are already operating, Tour for Churches may terminate, re-route or make other changes. The decision will be made in the light of safety and organisational/logistical considerations. Where a tour is terminated in mid-operation by Tours for Churches, we will refund such monies which relate to those parts of the tour that have not been delivered where we are able to obtain refunds from the supplier(s) concerned. Where Tours have been re-routed or otherwise changed and it may reasonably be argued that the essential travel experience offered on that tour has been provided, then no refunds will apply.
Every country has its own issues with crime, and when on holiday we tend to be more vulnerable – partly due to being in a more relaxed frame of mind. It is therefore important that you are extra vigilant in areas where thieves may operate.
• Take care not to flaunt your wealth – such as jewellery, cameras, phones and computers
• If you are carrying a bag, make sure its securely fastened to you and not loosely slung over your shoulder
• Unless you are required to do so, never carry your passport and flight tickets with you on the streets, and only take as much money as you need. Your money and valuables will be much more secure in the hotel safety box. If you can, scan your important documents (such as passports) and store them on your webmail account.
Passports and Visas
It is your responsibility to ensure that you are in possession of a full passport, with the correct validity for your chosen destination.
From 8th October 2016 HM Passport Office introduced passports which no longer include the holder’s signature in digital format, instead, customers are required to sign their passport after they receive it.
Lone parents travelling with children
Single parents or other adults travelling alone with children should be aware that some countries require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before permitting the children to leave the country. For further information on exactly what will be required at immigration please contact the consulate of your destination country (this information can be found on the Foreign & Commonwealth Office website www.gov.uk/fco
You must have all visas (and vaccination) certificates that are necessary to enter or pass through any countries involved in the journey or tour. Visa requirements are listed in your itinerary, but please note that this information is subject to change.
General Note: Some countries refuse admission to travellers not meeting their accepted standards of dress or appearance (even if they hold a visa). Entry may also be refused to certain countries if your passport bears stamps or visas (valid or expired) for Israel. Please note it is your responsibility to ensure you have the correct, current information in good time before departure and that you act on it.
We have partnered with Travcour a company who specialise in visa processing. Please visit their website www.travcour.com to download visa application forms, follow links to important embassy websites or make general enquiries about their visa service. The website will then tell you which specific visas you need for your trip (UK customers). Travcour also offers a full range of passport services including; passport renewals, second passports and replacement passports. Please telephone 0207 405 1616 for more information or visit their website.
Most Governments provide websites dedicated to providing their citizens with the most up-to-date travel information. The websites below publish online travel reports containing the most recent news, as well as background information on every country.
Your General Practitioner or travel clinic will advise you with the most up-to-date information. If you do need to arrange vaccinations, you should contact your GP at least two months before departure. It’s advisable to shop around, as costs do vary between centres.
Remember to carry your International Certificate of Vaccination with you on holiday if you are required to prove you have the correct inoculations (and leave a photocopy at home). These must be signed and stamped by a doctor who administered the injections. For further information on vaccinations, visit www.fitfortravel.nhs.uk and www.nathnac.org/travel. For holidays in the EU / EEA, you should obtain an EHIC (European Health Insurance Card) before departure, from the Department of Health. This is available by telephone (0870 1555455) or online at www.dh.gov.uk. An EHIC is not, however, a substitute for appropriate travel insurance.
Availability of yellow fever vaccine will vary from centre to centre and travellers may need to be referred to, or to seek out, alternate centres in order to be vaccinated.
While on tour
Local food and water
Your guide will be the best person to advise you, but here’s a reminder of some of the less common sources of germs:
• Inadequately washed fruit or salad
• Undercooked meat and vegetables
• Unpasteurised milk
• Brushing your teeth with tap water in risky areas
• Ice cubes
• Drinking straight out of a can
Often caused by the change of diet and climate, lasts around 48 hours and invariably strikes when least expected. Treat water with the utmost care – when brushing your teeth, for instance, or swimming – and take care of your own personal hygiene, washing hands frequently. Antibacterial hand wash gel is recommended. If you do get an upset stomach, drink plenty of (bottled) water to avoid dehydration and take some electrolyte solution (e.g Dioralyte) to restore the salts lost by your body. If you have to travel, anti-diarrhoea tablets (e.g. Imodium) may be helpful. Be aware that an upset stomach may affect your body’s ability to absorb any medication you are taking.
It’s always advisable to let your tour leader know if you are feeling unwell.
First aid and medicines
Taking your own first aid kit is a must. Remember to pack prescriptions in your hand luggage and not your checked-in luggage. The Lifesystems range of medical kits available from our travel store is practical and well-designed – www.nomadtravel.co.uk/explore
Sun & heat
Always remember to pack sun-cream. Too much sun can give you sunburn and possibly lead to sunstroke, which can ruin your holiday and have negative effects on your health.
A good lip salve is also advisable and dark sunglasses with high UV protection.
Deep Vein Thrombosis
For more information on DVT, please contact the National Health Service. Details can be found at www.doh.gov.uk
Advise your friends and relatives to contact Tour for Churches in an emergency and we shall endeavour to get a message passed through to you as quickly as possible. We provide a 24-hour emergency telephone number in your final document pack so should anything happen to you while you are on tour, you can be sure that our emergency procedures and communications channels will kick in rapidly. Leave the worrying to us; you just enjoy your holiday!